Frequently Asked Questions
Starting therapy can raise a lot of questions. Below are answers to some of the most common topics about the therapy process, scheduling, and policies.
Starting Therapy
How do I schedule an appointment?
The most direct way to schedule is through the client portal. We will respond promptly to coordinate a time for an initial consultation or your first therapy session.
What is the experience of therapy like?
In our sessions, you can expect a calm and collaborative environment. It is a space to explore your thoughts and emotions without judgment, working together to uncover the patterns that influence your daily life.
How often should I attend sessions?
Consistency is key to progress. Most clients begin with weekly sessions during the first month to build a strong foundation. After that, session frequency depends on your goals and the treatment plan we develop together.
How long will my therapy process take?
The length of therapy depends on your unique goals and needs. Some clients find clarity in several sessions, while others value and/or need long-term support. We will regularly check in to ensure the pace is meeting your needs.
How will I know if therapy is helping?
Progress looks different for everyone. Early in therapy we define clear goals based on the challenges you’re facing. From there we use assessments and regular check-ins to measure progress and make adjustments along the way.
Fees & Insurance
What are your fees?
My fees reflect the training and experience required to provide high-quality care and are in line with other licensed psychologists in each region:
• $310 for clients in California
• $260 for clients in Ohio
Do you accept insurance?
No, I do not accept insurance. I am an out-of-network provider, which means I don’t bill insurance directly. However, many clients receive partial reimbursement from their insurance plan using their out-of-network mental health benefits. If you plan to use insurance, it’s helpful to ask your provider the following:
• Do I have out-of-network mental health coverage?
• What percentage of each session is reimbursed?
• Do I need pre-authorization or a referral from my primary care physician?
• How many sessions are covered per year?
• What documentation do I need to submit for reimbursement?
*Upon request we can provide super-bills, which are invoices specifically for insurance companies.
Do you offer a sliding scale?
Yes. I offer a limited number of sliding scale spots based on financial need. If the standard rate is not feasible for you, please reach out—we can discuss options to help make therapy more accessible.
Logistics & Policies
Do you offer online sessions?
Yes. Many clients benefit from the convenience of virtual sessions via a secure video platform. This option is available to all residents throughout California and Ohio.
Is my session private?
Confidentiality is a fundamental aspect of the therapeutic relationship. We adhere to strict HIPAA regulations and ethical guidelines to protect your personal information and our work together.
What is your cancellation policy?
We kindly request 24 hours’ notice for any cancellations or rescheduled appointments. This professional consistency allows us to manage the schedule effectively for everyone’s benefit.
What should I do if I need to cancel or reschedule an appointment?
If you need to cancel or reschedule, please let us know as soon as you can.
We have a 48‑hour cancellation policy. If you cancel or reschedule with less than 48 hours’ notice, the full session fee will be charged. Even if it’s late, please still reach out so we can note the change.
Sessions begin and end at the scheduled time. If you arrive late, we will still finish at the original end time, and the full fee will apply.
A standard “hour” session includes 50 minutes with Dr. Goldberg. The remaining 10 minutes are reserved for documentation and scheduling as needed.
If you have more questions or feel ready to begin, please reach out directly to schedule a consultation.